Eine Konzerngesellschaft derDeutsche Telekom
operational services GmbH & Co. KG

Onboarding+

With Onboarding+, we support partner companies of the Volkswagen Group (all brands) in integrating into the collaboration quickly, securely, and in a structured manner.
Our modular consulting offer provides all essential basics, platform knowledge, and technical requirements – compact, practical, and tailored to your needs.

What makes it special: You’ll be supported exclusively in a 1:1 session via Microsoft Teams by an experienced service desk agent.
This ensures not only access to information but real, hands-on support – tailored to your specific situation.

Your Benefits at a Glance

✔ Individual 1:1 support by trained servicedesk agents

💻 Delivered via MS Teams – flexible and location-independent

📝 Practical, immediately applicable content

🧩 Modular booking – or as a value package

⚙️ Optimal preparation for all relevant systems and processes

📞 Support with approvals from the responsible departments

 

The Onboarding+ Packages at a Glance

📦 Package 1 – Requirements for collaboration with the Volkswagen Group (all brands)

⏳ Duration: 2 hours | Price: €190
Starter package – required for the following modules

📍 Task distribution: Volkswagen Group department & partner company

🔒 GHV process & TISAX® requirements

🔋 Technical connection options

🆕 Application for a D-U-N-S number

📄 CSN & PDM contract

☎️ Contact and support channels

 

📦 Package 2 – One.KBP

⏳ Duration: 1 hour | Price: €95
Available after Package 1 and receipt of the D-U-N-S number

🔍 Overview of the One.KBP platform

✍️ Step-by-step B2B registration

👥 User creation and administration

 

📦 Package 3 – my.Serve

⏳ Duration: 1 hour | Price: €95
Available after B2B user creation and departmental approval (Package 2)

🔧 Introduction to my.Serve

🔑 Requesting access, resources & permissions

📚 Tips for using the platform

 

🎁 Value Package – All Three Modules for Only €350 Instead of €380

Want to be fully prepared?
Book all three packages as a bundle and save €30.
The sessions are conducted modularly and aligned with your project progress and necessary approvals.

 

⚠️ Note on Timing & Approvals

The Onboarding+ packages cannot be conducted back-to-back, as they build upon each other. Packages 2 and 3 require certain technical prerequisites and approval from the relevant department within the Volkswagen Group.

Our team will support you throughout the process – transparent, predictable, and service-oriented.

 

🚀 Start now with Onboarding+

Book your personalized onboarding experience and lay the foundation for a successful collaboration with the Volkswagen Group.
📧 Contact us to schedule an appointment!

Service & Support Center

CAx Supplier Network

0800 5 877 877 (only within Germany)
+49 375 6061 9904 (international)

csn.service@remove-this.o-s.de
+49 391 580 130 760 (FAX)